The website & mobile app www.miles2flyholidays.com (the "Site") is published and maintained by Miles2Fly ("Company"), a company incorporated and existing in accordance with the laws of India. When you access, browse or use this website, you accept, without limitation or qualification, the terms and conditions set forth herein. When you access any of the sub-Site (whether belonging to an 'associate' of Company or otherwise) through this Site, then such sub-Site may have its own terms and conditions, which are specific to such sub-Site. These Terms and Conditions of use and any additional terms posted on this Site together constitute the entire agreement between Company and you with respect to your use of this Site.

SITE AND ITS CONTENTS

This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose

As long as you comply with the terms of these Terms and Conditions of Use, Company grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any manner whatsoever.

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions or provide certain details. Answers to such questions or details required may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

This site is for consumer use only. Any travel agent/tour operator/consolidator/aggregator should not use this site for individual/group bookings. In the event of bookings by any travel agent/tour operator/consolidator/aggregator through the Site is detected, the Company reserves the right, including without limitation, to cancel such bookings immediately without any notice to such travel agent/tour operator/aggregator/consolidator and/or to withhold payments/commissions thereto. The various discounts and offers mentioned on the Site are applicable to the Consumer for the purposes of end use only

You are requested to report to accounts@miles2fly.com in the event that you find any content on the Website which you deem is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable, against any religious beliefs, spam, potentially infringing or is not authorized by the intellectual property rights owner or is in violation of any applicable law. On receiving such report, the Company reserves the right to investigate and/or take such action as the Company may deem appropriate.

LINKS TO THIRD-PARTY WEBSITES

This Site may contain links to websites operated by parties other than Company. Company does not control such Sites and is not responsible for their contents. Company's inclusion of hyperlinks to such Sites does not imply any endorsement of the material on such Sites or any association with their operators. If you decide to access any of the third party Sites linked to this Site, you do so entirely at your own risk.

DISCLAIMER

Furthermore for the purpose of registering on Company's website and mobile application and for services of the Company, you hereby acknowledge and agree to undergo a mobile number verification process. The Company uses third party services for the purpose of aforesaid mobile number verification process and you hereby acknowledge, agree and confirm to be bound by the terms and conditions of such third party service provider as mentioned.

OWNERSHIP

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content for any purpose, except as specified herein.

You agree to follow all instructions so provided on this Site limiting the way you may use the Content.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Company or any other third party. By displaying them on this Site, Company is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

MILES2FLY RIGHTS

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Company, as non-confidential

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the manner in which the company uses such material.

Any material submitted to this site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Company anywhere in the world, in any medium, forever.

TRANSMITTED MATERIAL

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card/debit card/bank information) is encrypted (send in code). Sending a message to Company does not cause Company to have any special responsibility to you.

The copyright in the contents of this Site belongs to Company. Accordingly, Company reserves all rights. Copying of part or all the contents of this Site without permission of Company is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the services.

GENERAL PROVISIONS

Company may add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

Company may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Company reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Company's systems as well as its clients and users interests are and remain, well-protected. Towards this end, Company may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If Company, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Company may cancel the said orders at any time up to 06 hours before the scheduled time of departure of the relevant flight or 24 hours before the expected date of visit to any property booked through Company.

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

Company requests you to consult your local authorities and evaluate travel prohibitions, warnings, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular destinations, Company does not represent or warrant that travel to such point is advisable or without risk. Company does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

Company reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Company shall have no obligation to take the needs of any User into consideration in connection therewith.

Company reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

No waiver by Company of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

PROMOTION CODES

Company.com generates promotion codes from time to time which may be availed on the Site as a discount coupon. Users are advised that the promotional offer of using Promotion Codes for receiving discounts can be availed only if correct and full details (of the promotional code) are filled in at the time of making the booking. In case if the customer fails to enter the promo code before making the booking, the company shall not be liable to give any credit to the customer after the booking has been made.

Considering there are multiple promotional offers running on the site, user can avail the benefit of only one offer at a time. No two promotional codes can be combined at the time of making a booking.

UNUTILISED TRAVEL BOOKINGS

The User shall request Miles2Fly for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 7 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Miles2Fly as the case may be. No refund would be payable for any requests made after the expiry of 7 days as above and all unclaimed amounts for such unutilized or no show airplane or hotel booking shall be deemed to have been forfeited.

DISPUTES

If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be Bangalore. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Bangalore, India.

HOLIDAYS BOOKING TERMS

• You acknowledge that pictures of the holiday packages as shown on the Site are indicative and may not be representative of the actual products.
• The rates /prices of the holiday packages shown of the Site are quotation only and no blocking has been made. Prices/Taxes are subject to changes and availability.
• You are requested to confirm acceptance of the holiday packages customized for you by return email for a valid booking to be made.
• Booking of holiday packages is subject to availability and confirmation of the holiday package supplier. Special rates shall apply for peak seasons and the inclusions of such holiday packages may vary without any notice.
• In case we are not able to provide the Hotel Packages as shown on the Site, we reserve the right to give the substitute Hotel Package of the same standard.
• You agree that the terms of the holiday packages may be subject to change at short notices due to circumstances beyond our or the suppliers control included but not limited to force majeure events etc.
• In such cases we act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the supplier and you and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.
• By making a booking through our Site you make an offer to purchase the service or holiday package from the supplier. We are authorized by each supplier to accept your offer on its behalf; this acceptance occurs when we send you a written confirmation of the booking and payment as per payment policy is received.
• Before placing an order you are advised to check the description of the Holiday Package carefully. By making a booking for a Holiday Package you agree to be bound by the conditions of booking included in the Holiday Package's description.
• Once we accept your booking on behalf of our suppliers, a legally binding contract is formed between you and the supplier of the service or holiday package chosen by you.
• The supplier's general travel and contractual terms and conditions are made available by us to you by means of a link or full text before the booking takes place and they will apply in addition to those set out here. The supplier's terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions.
• Where there is a conflict between any information on our Site and supplier’s terms and conditions, these terms and conditions will apply in priority. Where there is a conflict between these terms and conditions and the supplier terms and conditions, the supplier's one will apply in priority.
• We act as a mediator between you and the supplier and we cannot be held responsible for any non-performance of the contract.
• We assume no liability for the performance of arranged services and/or holiday packages and we provide no guarantee with regard to their quality or fitness as represented. We do not as well supply any guarantee for the availability of services and/or holiday packages.
• The responsibility lies with the supplier as direct organizer of the services purchased by you.
• We request you to obtain suitable insurances/other protective measures etc. to safeguard yourselves.
• The suppliers providing their services and holiday packages through us are independent contractors and not our agents or our employees. We are not liable for their acts, errors, omissions, representations, warranties, breaches or negligence or for any personal injuries, death, property damage or other damages or expenses resulting there from. We have no liability and we will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
• We only commit ourselves to a careful choice and control of our suppliers. Incidentally the relevant supplier shall be liable in its own responsibility.
• Your right to cancel your service or holiday or modify your booking is determined by the applicable terms and conditions of the supplier. In such cases it is your responsibility to inform us in writing of such request specifying your booking reference. The time of receipt by us of the declaration of cancellation shall be decisive for the time of withdrawal and cancellation fees to be applied by the supplier.
• The laws of India govern the Holiday Packages. All disputes shall be settled within the jurisdiction of Bangalore only.